FAQ
Here you can find the most common FAQ regarding female leaks and urinary incontinence.
General Relevant Info
Technology used
Here, at Taip, we care about our bodies the same way we care about the environment. With this in mind, we work with local factories in Northern Portugal: our design house, factory, and fabric mills are less than 50 kilometers from each other. After deep research, we found a combination of materials that makes our products both functional and sustainable.
When designing Taip’s underwear for incontinence, we outlined several goals:
♡ natural fibers in contact with the skin;
♡ a thin layer of absorbent to keep the panties light and discreet;
♡ making sure that our product is leak-free and can absorb sufficient amounts of urine;
♡ all fabrics produced in Europe.
This is how it works:
- Bamboo has naturally antibacterial properties and is a good choice to maintain a healthy vaginal flora;
- Technical absorbent that has the power to soak and lock in the urine;
- The waterproof layer, made of recycled polyester, guarantees no leaks;
- The base of the underwear is made of bamboo viscose, so your skin can breathe and stay irritation-free.
How shall I wash my TAIP underwear?
Taip underwear is very easy to maintain. According to your own preferences, you can handwash or machine wash your underwear. But, before washing, always cold rinse your underwear with running water.
Machine wash
Rinse under cold running water, then machine Wash below 30ºC together with other clothes. It is important you avoid bleach and softener. Also, do not tumble dry and do not iron them. Just always air-dry.
By taking good care of your underwear, their magic power of retaining urine and odor will last for 50 washes with full performance.
Please do wash your underwear before the first use. This will allow its magic powers to activate.
How many pairs of underwear shall I need?
Well, there is no unique answer to that, but we’ll help you do the math. What is your type of incontinence? Stress or chronic, meaning small leaks from time to time, or is it a daily matter?
- For small leaks, you might need 1 pair a day with light to moderate absorbency, such as 50ml.
- If it is a daily matter, the number of times you wash them per week should also be taken into consideration. If you do a machine only once a week, you might need more pairs of underwear than if you wash them every other day. For moderate leaks you might need 1 - 2 pairs a day and maybe another for the night. We suggest you start with 3 or 4 pairs of moderate absorbency underwear so you can test them regarding their absorbency with your leaks daily. With this, you’ll be able to better understand if you need to change it during the day or if a pair lasts for the whole day, in your case.
Depending on the severity of your bladder weakness, we recommend having between 10 and 14 pairs so that you don't have to wash them so often.
Size guide
Our underwear models are easy to fit and based on standard underwear sizes.
If you’re unsure of the ideal size you should order, just take a meter, measure your hip and take a look at our size chart on each product page.
What are urinary incontinence (UI) underwear?
Urinary incontinence (UI) underwear is just like regular underwear but with enough absorption capacity for small to moderate leaks. Taip’s urine leak underwear is made of bamboo viscose and has two hidden layers, one with an ultra-thin absorbent and another layer made of a waterproof material.
What are the benefits of using urinary incontinence (UI) underwear?
We divide the benefits of our UI underwear into three big advantages:
Mental-Wellness: Bringing dignity and a sense of normality to your everyday;
Physical: Our solution is based on natural materials in contact with your skin, which are breathable and antibacterial;
Sustainable: By using washable underwear, your footprint decreases significantly, every day. To understand more, please read our Impact section [link]
What justifies Taip's underwear costs?
A fair and sustainable production is very important to us. We only produce with high-quality, specialized materials provided in Europe. In addition, our sewing factories work exclusively according to the strictest and certified ecological and social standards. This not only creates a qualitative and ethical difference, but also a price difference compared to large cheap productions.
For the sake of the environment and the people in the textile industry, it is important that certain standards are always met.
If you compare the annual use of Taip's underwear to other solutions, you might get surprised on how cost-effective our solution is, in the long term.
Shipping
How long do we take to deliver?
We work with great partners, so usually, our shipments are delivered within 24 working hours in mainland Portugal and Spain. To reach the islands we might take a bit more.
We avoid as much as possible to use airplanes as transport, whenever there is a more sustainable way of delivery.
How can I return my Taip underwear?
It is totally ok to change your mind. So with us, you have 21 days to return your purchase.
To return all or part of the order, it is essential not to have removed the hygienic sticker.
In case you want a size exchange, we offer you the shipping costs.